Privacy Policy
Last Updated: July 2026
¿Prefieres español? Lee esta política en español.
1. Introduction
Carreras Law Firm PLLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Using this website or submitting information through it does not create an attorney-client relationship. Information you send us before we agree to represent you may not be treated as confidential. Please do not send sensitive details about your case until an attorney-client relationship has been established in writing.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and other contact details you provide through our intake forms or communications
- Case Information: Details about your injury, incident, medical treatment, and related circumstances
- Communication Data: Records of calls, text messages, emails, and other communications with our firm
- Website Usage Data: IP address, browser type, device type, approximate location, referring source, pages visited, and other analytics data collected through cookies and similar technologies
- Interaction and Session Data: Mouse movements, clicks, taps, scrolling, and session recordings that show how visitors navigate our pages, collected through the analytics services described in Section 4
3. How We Use Your Information
We use your information to:
- Evaluate and manage your legal case
- Communicate with you about your case and our services
- Send SMS/MMS messages (with your consent)
- Understand how visitors use our website and improve it
- Measure the performance of our marketing and advertising
- Improve our website and services
- Comply with legal obligations
4. Cookies, Analytics, and Session Recording
Our website uses cookies and similar technologies provided by third parties to understand how visitors find and use our site and to measure our marketing. These services may set cookies and collect information such as your IP address, device and browser type, and the pages you view.
The third-party services we currently use are:
| Service | Provider | What it does |
|---|---|---|
| Google Tag Manager | Google LLC | Manages the measurement tags used on our website. |
| Google Analytics 4 | Google LLC | Measures website traffic and how visitors interact with our pages, including which contact options are used. Google Privacy Policy · Opt out |
| Meta Pixel | Meta Platforms, Inc. | Measures the effectiveness of our advertising and allows us to show ads on Meta platforms, including Facebook and Instagram, to people who have visited our website. Meta Privacy Policy |
| Contentsquare (formerly Hotjar) | Contentsquare SAS | Creates heatmaps and session recordings that show how visitors interact with our pages, so we can improve the website. Contentsquare Privacy Policy |
Session recording
Our website uses session recording technology that captures your interactions with our pages, such as clicks, taps, scrolling, and mouse movement, and creates a replay of your visit. We use these recordings only to understand how our website is used and to improve it.
We have configured this service so that the text you type into our forms is never captured or transmitted, and personal information displayed on our pages is masked. This service also does not collect the content of password, email, or telephone fields, or sequences of numbers that resemble a phone or payment card number.
Advertising
We use the Meta Pixel to measure our advertising and to reach people who have visited our website with ads on Meta platforms. We do not sell your personal information. We do not send the details of your case, your health information, or any sensitive information to advertising platforms.
5. Your Choices About Cookies and Tracking
You can control cookies and tracking in several ways:
- Browser settings: Most browsers let you block or delete cookies. Disabling cookies may affect how parts of our website work.
- Google Analytics: You can install the Google Analytics Opt-out Browser Add-on.
- Meta: You can adjust your ad preferences in your Facebook or Instagram account settings.
- Do Not Track: Our website does not currently respond to browser “Do Not Track” signals.
6. SMS/Text Message Privacy
When you opt in to receive text messages from us:
- We only send messages related to your case or legal services
- We do not share your phone number with third parties for marketing purposes
- SMS consent is not shared with third parties or affiliates for marketing purposes
- Message frequency varies based on case activity
- You can opt out at any time by replying STOP
- For help, reply HELP or visit our website at https://www.carreraslawfirm.com
- Standard message and data rates may apply
- See our Terms of Service for full SMS terms and conditions
7. Information Sharing
We do not sell your personal information. We may share your information with:
- Medical providers involved in your treatment
- Insurance companies as necessary for your claim
- Courts and legal authorities as required by law
- Service providers who assist in our operations (under confidentiality agreements)
- Analytics and advertising providers, as described in Section 4
8. Data Retention
We retain client and case information for as long as necessary to provide our services and to comply with our legal, professional, and record-keeping obligations. Website analytics data is retained according to the settings of the services described in Section 4 and is deleted or anonymized after that period.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
11. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and professional obligations)
- Opt out of SMS communications at any time
- Opt out of targeted advertising, as described in Section 5
- Withdraw consent for data processing
To exercise any of these rights, contact us using the information in Section 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Carreras Law Firm PLLC
440 Louisiana St., Suite 972
Houston, TX 77002
Phone: (346) 680-2695
Email: info@carreraslawfirm.com